Privacy Statement

At coffeeshop.tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, and protect your data.

1. Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to share
  • Reviews and ratings you submit
  • Images you upload to the platform

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Usage patterns and preferences
  • Location data (only when explicitly granted)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our coffee shop discovery services
  • To personalize your experience and show relevant content
  • To process and display your reviews and ratings
  • To communicate with you about your account and our services
  • To ensure the security and integrity of our platform
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Public Content: Reviews, ratings, and the display name on your listings that you choose to make public
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Service Providers (Sub-processors)

We rely on a small number of trusted providers to operate the platform. Data is shared with them only to the extent needed to deliver the service:

  • Cloudflare, Inc. – content delivery, DNS, and secure tunnelling of traffic to our servers. Processes connection metadata such as your IP address.
  • Microsoft (Office 365 / Outlook SMTP) – delivery of transactional emails (account confirmation and password reset). Receives your email address.
  • OpenStreetMap Foundation (Nominatim) – geocoding the addresses you enter for listings into map coordinates. Receives the address text you submit, not your identity.
  • Matomo – privacy-focused, self-hosted usage analytics, loaded only after you accept analytics cookies.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures

5. Your Rights

You have the following rights regarding your personal information:

  • Access & Portability: Download a machine-readable (JSON) copy of your account data, ratings, listings, and edit suggestions at any time from the Privacy & Your Data section of your profile page
  • Deletion: Permanently delete your account and associated personal data yourself from the same Privacy & Your Data section
  • Correction: Request correction of inaccurate or incomplete information
  • Objection: Object to certain types of data processing

Data access and deletion are available as self-service on your profile. For corrections, objections, or any other question about your data, contact us at [email protected].

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how our website is used
  • Provide personalized content
  • Ensure security and prevent fraud

Analytics cookies are only set after you consent. You can review or change your choice at any time via the Cookie Settings link in the footer, or through your browser preferences.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Last updated" date below.

9. Contact Us

If you have any questions about this Privacy Statement, please contact us:

Last updated: July 29, 2026

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